OFFICIAL DOCUMENT

ISport77 Privacy Policy – Player Data Protection in Malaysia

ISport77 takes the protection of your personal data seriously. This document clearly outlines how we collect, use and safeguard your information.

Last Updated: 1 January 2026  |  Version 2.5
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Full Encryption

All data protected by SSL

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No Data Sales

Your data is never sold to any party

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Full Control

You can review and delete your data at any time

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Cookie Policy

Cookies are used to enhance your experience

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Breach Notification

You will be notified in the event of a data incident

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PDPA Compliance

Compliant with the Malaysia Personal Data Protection Act

iSport77's Commitment: Your privacy is not merely a legal obligation to us β€” it is a responsibility we take seriously. Your personal data will not be sold, rented, or shared with advertising parties without your consent.

1 Introduction & Scope of Privacy Policy

This Privacy Policy explains how iSport77 ("We", "Platform") collects, stores, uses and protects the personal information you provide when using our online betting and entertainment platform at isport77.my.

We are committed to upholding the highest standards of privacy protection for every iSport77 member. This Privacy Policy is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and international industry best practices in data protection.

By registering an account or using the iSport77 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact our support team to close your account.

This Privacy Policy applies to all iSport77 platform users, including unregistered visitors, registered members, and our VIP and loyalty programme members. It covers all interactions via the website, mobile platform and any official iSport77 communication channels.

Note: This Privacy Policy forms part of Terms & Conditions iSport77. Please read both documents together for a complete understanding of your rights and responsibilities as a member of our platform.

2 Personal Data We Collect

ISport77 only collects personal data that is necessary to deliver quality services, ensure platform security, and meet legal requirements. The following are the categories of data we collect:

2.1 Data You Provide Directly

Data Category Example Information Purpose of Collection
Identity Information Full name, MyKad number, date of birth Identity verification (KYC), legal compliance
Contact Information Email, Malaysian mobile number Account communications and transaction notifications
Financial Information Bank name, bank account number, e-wallet methods (TNG, GrabPay, DuitNow) Processing deposits and withdrawals
Login Information Username, password (encrypted), security questions Account verification and security
KYC Documents MyKad copy, utility bill, bank statement Identity verification and anti-money laundering

2.2 Data Collected Automatically

When you use the iSport77 platform, our systems automatically collect the following technical information for security and service improvement purposes:

  • IP address and general geographic location (state/city)
  • Device type, operating system and web browser version used
  • Platform activity logs β€” games played, bets placed, session duration
  • Cookie data and similar tracking technologies (see Section 6)
  • Complete transaction records including deposits, withdrawals and bets
  • Communication history with the iSport77 customer support team

2.3 Data From Third-Party Sources

In certain cases, iSport77 may receive information about you from trusted third parties, including identity verification service providers, financial institutions for payment verification purposes, and relevant authorities for legal compliance purposes.

3 How iSport77 Uses Your Data

Personal data collected by iSport77 is used solely for legitimate, clearly stated purposes. We will not use your data for any purpose beyond the following without obtaining your additional consent:

  • Account Management: Creating, verifying and maintaining your iSport77 member account
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, ShopeePay and withdrawals to your bank account
  • Platform Security: Detecting and preventing fraud, money laundering and platform abuse
  • Customer Service: Addressing enquiries, resolving complaints and providing technical support
  • Personalisation: Tailoring your gaming experience, sports betting recommendations and promotional offers based on your preferences
  • Marketing Communications: Sending information about promotions, bonuses and platform updates β€” only if you have consented to receive such communications
  • Legal Compliance: To comply with applicable legal obligations, regulations and directives from relevant authorities
  • Platform Improvements: Analyse usage patterns to improve the quality and performance of the iSport77 platform

Your Rights: You may withdraw your consent to receive marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting our support team directly.

4 Data Sharing & Disclosure

ISport77 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, in the following limited circumstances, we may share your data with relevant parties:

4.1 Trusted Service Providers

ISport77 works with carefully selected third-party service providers to support platform operations. These include payment gateway providers for processing transactions via local Malaysian payment methods, identity verification service providers for KYC processes, Live Casino and slots platform providers, as well as cloud infrastructure providers that store your data. All these partners are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Legal Requirements

ISport77 may be required to disclose your account information to Malaysian authorities if mandated by law, court order or a legitimate investigation. This includes cases involving financial fraud, money laundering or cybercrime.

4.3 Business Transfers

In the event of any merger, acquisition, or sale of iSport77 assets, members' personal data may be transferred as part of the business assets. You will be notified in advance via email and an on-platform notice before any such transfer takes place, and you will be given the option to close your account if you do not agree.

5 Data Security & Technical Protection

ISport77 invests heavily in cybersecurity infrastructure to ensure all members' personal data is protected at all times. The technical security measures we have in place include:

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ISport77 Multi-Layer Protection

Your data is protected by multiple layers of technical security and internal procedures that are audited regularly by independent security experts. All data transfers between your browser and iSport77's servers are encrypted using SSL/TLS 256-bit technology.

SSL 256-bit 2-Factor Authentication 24/7 Monitoring Regular Audits Advanced Firewall Anti-DDoS

5.1 Two-Factor Authentication (2FA)

ISport77 offers Two-Factor Authentication (2FA) for all member accounts. Once enabled, every login attempt will require additional verification via an OTP code sent to your registered Malaysian mobile number. We strongly recommend all members activate this security feature.

5.2 Real-Time Threat Detection

ISport77's automated monitoring system operates 24/7 to detect suspicious activity on your account, including login attempts from unusual locations, abnormal betting patterns or unauthorised access attempts. You will receive immediate notifications via email and SMS if any suspicious activity is detected.

5.3 Data Breach Response

While iSport77 takes every reasonable measure to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting your personal information, iSport77 is committed to notifying you within 72 hours after the incident is detected, along with the steps taken and being taken to address the situation.

6 Cookie & Tracking Technology Policy

ISport77 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and maintain the security of your session. The following types of cookies are used:

  • Essential Cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve overall performance and user experience.
  • Functional Cookies: Remembering your preferences such as language, display format and account settings to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand how Malaysian players interact with the platform, which games are most popular, and where there are opportunities for improvement.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the iSport77 platform. For more information on how to manage cookies, please refer to your web browser's help documentation.

7 Your Rights Over Personal Data

As an iSport77 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. iSport77 is committed to facilitating the exercise of these rights within a reasonable timeframe:

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Right of Access

Request a copy of all personal data we hold about you

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Right to Rectification

Correct any inaccurate or incomplete data in your account

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Right to Erasure

Request deletion of your personal data subject to legal obligations

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Right to Object

Object to the processing of your data for direct marketing purposes

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Data Portability

Receive your data in a machine-readable format

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Right to Restriction

Restrict the processing of your data under certain circumstances

To exercise any of the rights above, please contact the iSport77 Data Protection Officer by email at privacy@isport77.my. We will process your request within 30 business days from the date the request is received. For more complex cases, this period may be extended by up to 60 days with appropriate notice.

Important: Some data deletion requests may not be fully fulfilled where iSport77 has a legal obligation to retain that data, such as financial transaction records that must be kept in accordance with Malaysian law.

8 Data Retention Period

ISport77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.

  • Active account data: Retained for the duration your account is active and up to 7 years after account closure for legal compliance purposes
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements
  • Customer support communication records: Retained for 3 years from the date of last interaction
  • Security and activity logs: Retained for 12 months for security investigation purposes
  • KYC Documents: Retained for 7 years in accordance with anti-money laundering requirements

Once the specified retention period has lapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.

9 Changes to the Privacy Policy

ISport77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform improvements. Whenever the Privacy Policy is updated, the "Last Updated" date at the top of this document will be revised.

For significant changes that affect how we use your personal data, iSport77 will provide advance notice via email to your registered address or through a prominent notification on the platform, at least 14 days before the changes take effect. Your continued use of the iSport77 platform after the effective date will be considered your acceptance of the updated Privacy Policy.

Recommendation: Bookmark this page and check back regularly. You may also request automatic email notifications whenever our Privacy Policy is updated by contacting our support team.

10 Contact Us & Privacy Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way iSport77 handles your personal data, please reach out to us through the following channels:

  • Privacy Email: privacy@isport77.my
  • General Support Email: support@isport77.my
  • Live Chat: Available 24/7 directly on the iSport77 platform

Our Data Protection Officer team will endeavour to respond to all privacy enquiries within 5 business days. For more complex complaints requiring thorough investigation, we will keep you informed of the case progress within 14 business days.

If you are not satisfied with how iSport77 has handled your privacy complaint, you have the right to refer the matter to Personal Data Protection Commissioner of Malaysia under the provisions of the Personal Data Protection Act 2010.

ISport77 Related Documents & Policies

All our policies are designed to protect the interests and security of Malaysian members.

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Terms & Conditions

Get a full understanding of your rights and responsibilities as an iSport77 member, including rules on bonuses, deposits, and withdrawals.

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Responsible Gaming

ISport77 cares about member wellbeing. Find out about betting limits, self-exclusion and support resources.

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Frequently Asked Questions (FAQ)

Answers to the questions most frequently asked by iSport77 members about accounts, privacy, payments, and security.

View All Questions

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Your data is protected, your privacy respected. Register a free account at iSport77 and enjoy a safe, transparent and rewarding betting experience.

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